At Smriirkers Services Private Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us in any way, whether as a patient, dentist, or partner. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

A. Personal Information: This is information that can identify you as an individual. It may include:

• Name
• Email address
• Phone number
• Postal address
• Date of birth
• Insurance information
• Dental and medical history
• Payment information (e.g., credit card details, billing information)
• Other information relevant to patient care or professional interactions

B. Non-Personal Information: This is data that does not identify you personally. It may include:

• IP address
• Browser type
• Device type
• Website usage data (such as pages visited, time spent on the site, and links clicked)

2. How We Collect Your Information

We may collect information in the following ways:

• Directly from you: When you schedule an appointment, submit forms, or interact with us online or in person, we may collect personal information such as your name, contact details, medical history, and payment information.
• Through our website: We use cookies and tracking technologies to collect non-personal information about your interaction with our website. This helps us improve user experience and customize content.
• From third parties: If you use our partner clinics or services, we may receive information from your dentist or healthcare provider, including dental and medical records, to provide appropriate care and services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide dental care and services: To deliver high-quality dental treatments, including consultations, diagnostics, and procedures.
• To communicate with you: To contact you regarding appointments, treatment plans, lab work, and other relevant communications.
• To process payments: To process payments for dental services, insurance claims, and other financial transactions.
• To improve our services: To better understand patient needs and preferences and enhance our website, dental lab services, and overall care.
• To comply with legal requirements: To meet legal, regulatory, and contractual obligations, including record-keeping and insurance requirements.
• For marketing and promotional purposes: With your consent, we may send promotional emails, newsletters, or other marketing materials related to our dental services and products. You can opt-out of such communications at any time.

4. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard measures to protect it. These measures include:

• Encryption: We use secure socket layer (SSL) encryption to protect sensitive information transmitted over the internet, such as payment details.
• Access Controls: Access to personal and health-related information is limited to authorized personnel only.
• Data Storage: We store your personal information in secure databases with appropriate safeguards to prevent unauthorized access.

However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data. We encourage you to take precautions when submitting personal information online.

5. Sharing Your Information

We may share your personal information in the following situations:

• With our dental partners: We may share information with our partner dental clinics or dentists to provide comprehensive treatment and care.
• With our in-house dental lab: We may share dental records and impressions with our in-house lab to create customized dental restorations.
• With service providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing or email marketing.
• For legal reasons: We may disclose your personal information if required by law, such as for compliance with a subpoena, regulation, or legal process.
• For business transfers: In the event of a business transaction (e.g., a merger, acquisition, or sale of assets), your personal information may be transferred to the acquiring entity.

6. Your Rights and Choices

You have several rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to certain legal or contractual exceptions.
• Opt-out of marketing: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions provided in the communication.
• Data Portability: You can request a copy of your personal data in a commonly used electronic format.
• Withdraw consent: If we rely on your consent for processing your information, you can withdraw it at any time.

To exercise any of these rights, please contact us at [Your Contact Email or Phone Number].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit a website. These help us remember your preferences, track usage patterns, and improve site functionality. You can manage your cookie preferences through your browser settings.

For more detailed information on how we use cookies, please see our Cookie Policy.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by posting a notice on our website or through other communication channels. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us